Have a question about our website, spotted something that needs correcting, or want to suggest a topic? We welcome feedback that helps make our off-grid and home backup power guides more useful.
Email: info@practicaloffgridpower.com
Questions and Topic Suggestions
You can contact us about:
- An explanation in one of our articles.
- A topic you would like us to cover.
- Incorrect or outdated information.
- A broken link or website problem.
- An editorial or business inquiry.
For questions about an article, include its title or URL and explain which part you are asking about. We aim to respond when possible, but cannot guarantee an individual reply or a specific response time.
Report an Error or Request a Correction
If you believe something on the website is inaccurate, please send:
- The URL of the affected page.
- The statement or section concerned.
- A brief explanation of the issue.
- Relevant supporting documentation, if available.
A manufacturer’s manual or an authoritative technical source is particularly helpful when reporting an equipment specification or safety concern.
Read our editorial and review policy for more about our approach to information and corrections.
Product Orders, Downloads and Refunds
Practical Off-Grid Power is an independent information website. We do not sell or ship the third-party products discussed in our articles, and we cannot access their customer accounts or order records.
For payment questions, missing downloads, product support, cancellations, warranties or refunds, contact the seller or payment provider identified on your purchase receipt.
If you purchased through ClickBank, use the customer-support information provided with your order.
Please do not send us passwords, payment-card details or other sensitive account information.
Electrical Advice and Emergencies
We can receive questions about our published explanations, but we cannot assess an installation or provide a site-specific electrical design by email.
For wiring, equipment faults, battery damage, generator installation or other safety concerns, contact a qualified professional or the equipment manufacturer.
This inbox is not an emergency service. If there is an immediate danger involving fire, smoke, electric shock or suspected carbon monoxide exposure, move to safety and contact the appropriate local emergency service.
See our electrical safety disclaimer for the limits of the information on this website.
Your Privacy
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Our privacy policy explains how information associated with this website is handled.
Explore the Website
To learn more about the site, visit About Practical Off-Grid Power.
For articles on planning, equipment and backup power, browse our guide directory.